Motivational Speaker Carole Spiers says, ‘Women – don’t give way to the stress of conference stage-fright.’

Nobody could remember the last time a woman had addressed Dubai’s biggest annual printing conference. It would be a novelty, perhaps a curiosity, and it was bringing out bad stress symptoms in Jeyalakshmi. But as a consultant experienced in motivational speaking as well as dealing with stress, I was well-positioned to advise her.

First, I gave her one of my standard philosophies ‘Exploit your limits’. You’re worried that a woman’s voice will sound unusual at this kind of event? Good. That means people are going to sit up and listen. And in her case, she had plenty worth listening to  –  a big breakthrough in bringing down the cost of non-metallic inks. I reminded her that in business, she was a research chemist first, and a woman second. 

This was all very logical, but it did not actually soothe her nerves. So I told her how I had once listened to a panel of women executives giving their own personal solutions to what they called ‘boardroom speaking phobia’.

“Boardroom?” interrupted Jeyalakshmi. “This is a conference hall for two thousand people.”

“It’s the same thing” I explained. “At rock bottom, there is just you and the individual listener.”

And so I took her through the various routines that these women in the same plight had utilised. One of them was highly musical, and could ‘visualise’ herself into her favourite Italian opera, which lifted her into the right mental state to face an audience.

Another one focused on a distant moment when she had been completely happy, and concentrated on this for about an hour until she was enveloped in a spiritual trance, from which she viewed the audience with a huge positivity, almost love. And the audience picked up the vibrations and responded to her the same way.

This was the one Jeyalakshmi tried. She was thinking of a childhood visit to a deep limestone cave, like a huge city carved from drops of water. She said she hadn’t concentrated so sharply on anything for years. It not only calmed her before the conference. It became her standard cure for stress symptoms. And with practice, she managed to achieve it in much less than an hour.

Fight the irrational fear of change  – with ‘Change is your Opportunity for Growth’  –  just one of the Carole Spiers speeches that have decisively changed opinions.

Book this Motivational Speaker, BBC Broadcaster and best-selling Author in person for your next conference for a high impact, charismatic, rich content presentation on:  +44 (0) 20 8954 1593 or email:  info@carolespiersgroup.co.uk

Or check-out latest stress reduction products and services at:  www.carolespiersgroup.co.uk

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Motivational Speaker Carole Spiers says … Breaking bad news can leave the boss coping with stress

Motivational Speaker Carole Spiers says …

Breaking bad news can leave the boss coping with stress

“His father got me my first job, straight from school” said Yousuf. “And now I’ve got to make him redundant.”

I was sitting next to him at lunch, during a break in-between two keynote presentations of mine on Managing Change at a big investment house in Dubai. One of those speeches touched on that very subject (which we classify as a ‘client challenge’), where the mindset of the person receiving bad news must be explored in depth.

But even as we spoke, I realized that the person who has to break the bad news may also be in need of stress counselling support. And I remembered someone telling me that 40% of doctors try to tone-down bad news, to spare themselves the pressure of an emotionally-charged response.

Well, the coffee was on its way, so I had to break a little awkward news of my own to Yousuf. His duty was the make the announcement clearly and sensitively. But he would have to realize that this particular message does not immediately register on the rational level, and that he must take steps to encourage the individual  to acclimatise to his position.

And I noted that Yousuf’s position was almost as fraught as the man he was firing.  

Market yourself on a zero budget  –  with ‘Turn Your Passion into Profit’  –  just one of the Carole Spiers speeches that have decisively changed opinions.

Book this Motivational Speaker, BBC Broadcaster and best-selling Author in person for your next conference for a high impact, charismatic, rich content presentation on:  +44 (0) 20 8954 1593 or email:  info@carolespiersgroup.co.uk

Or check-out latest professional stress reduction products and services at:  www.carolespiersgroup.co.uk

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Motivational Speaker Carole Spiers says … Flexible working for some: don’t let it stress out the others

Motivational Speaker Carole Spiers says …

Flexible working for some: don’t let it stress out the others

“Someone’s got to stay and answer the phones” said Kareem the manager.

“I didn’t come here to be a telephonist” said Esmail, one of the best technicians on the maintenance team.

When the telephonist went to lunch, it was usually not too much trouble to ask someone to fill in. But that was when there had been thirty of them in the office. One phone-duty a month was not unreasonable.

Now it was more like once a fortnight, which was a bit different. A case for managing change and coping with possible workplace conflict.

It was all to do with this new flexible working  –  which was making life highly inflexible for the ones not entitled to it. That included the maintenance team, whose work could not be done at home.

Esmail was not the sort of person who would need counselling. He would simply look for a new job. It was Kareem who needed the counselling. He’d brought in the flexible working system himself, and saw it as a win-win situation  –  stress-free working conditions for large numbers, who might otherwise move on. But now Esmail would probably be moving on.
  
I reassured him that this was not the end of the world. He would simply have to adapt the system  –  probably engage two staff to divide the switchboard work between them, in addition to other duties. This would bump up his wage-bill a little. But that cost would be nothing compared to the advantage he had already gained in a generally happier workforce.

These ambitious new schemes are always liable to carry a downside, and you need to read the situation in the round  –  remembering, as always, that you can’t get something for nothing.

Understand the stages of crisis and trauma  –  with ‘Crucial Dialogue at Critical Moments!’  –  just one of the Carole Spiers speeches that have decisively changed opinions.

Book this Motivational Speaker, BBC Broadcaster and best-selling Author in person for your next conference for a high impact, charismatic, rich content presentation on:  +44 (0) 20 8954 1593 or email info@carolespiersgroup.co.uk

Or check-out latest professional stress reduction products and services at: www.carolespiersgroup.co.uk

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Motivational Speaker Carole Spiers says … Use tough love to avoid workplace conflict

Motivational Speaker Carole Spiers says …

Use tough love to avoid workplace conflict

He was the troublemaker on the scaffolding team  –  and a threat to team building. Quick, deft and muscular, he was born for the building game, and whenever he was on-board, the job would be completed on time and on budget. The firm needed him all right. But he was trouble. In fact, he was stress on two legs.

Playing dangerous practical jokes on the new boys. Setting off the security-alarms for fun. Often going absent just when you needed him. 

The site-foreman Tom had needed stress counselling from me after trying hard to follow the firm’s official management guidelines (‘partnership and common dignity’), which had made absolutely nil impact on the mischievous employee.

Now Tom needed more stress counselling, because he’d been moved to a desk-job and replaced by a sterner foreman who’d managed to sort out the young fellow inside forty-eight hours. This new man was definitely not a partnership type. He knew he was in a rough, tough business, and paid to make people do what they didn’t want to do. It actually seemed that the troublemaker had been waiting for this kind of response to his repeated challenges to the system. In no time, he’d mended his ways, and was even getting on fairly well with his boss.

Tom was at his wits’ end. He’d always wanted to be identified as the enlightened, caring, modern manager. Now he’d been seen to fail because of it. Meanwhile he was miserable working indoors at a desk.

I sympathised deeply with Tom, but suggested it was a sign that he might be in the wrong business. (At thirty-one, he was young enough to start again.) He is now much happier and stress-free, helping to repair holiday canal-cruisers at a boatyard near his home.

Overcome negative stereotyping  –  with ‘Value the Difference of Cultural Diversity!’  –  just one of the Carole Spiers speeches that have decisively changed opinions.

Book this Motivational Speaker, BBC Broadcaster and best-selling Author in person for your next conference for a high impact, charismatic, rich content presentation on:  +44 (0) 20 8954 1593 or email:  info@carolespiersgroup.co.uk

Or check-out latest professional stress reduction products and services at: www.carolespiersgroup.co.uk

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Motivational Speaker Carole Spiers says … Two kinds of working time

Waleed kept complaining to me that there weren’t enough hours in the day. The fourth time he said it, I stopped him. “That’s a giveaway signal that you’ve never studied time management.”

We agreed that I would shadow him unobtrusively through a typical day as Works Manager of a chemicals factory. This morning, he’s having to work his way through some badly-translated instructions for installing the new smoke-alarms  –  a long, tedious process. After half an hour, he needs a break, so he decides to ‘do the rounds.’

An engineer needs a problem sorted, which unexpectedly takes half-an-hour. So it’s at least an hour before Waleed is back at his desk. Ten minutes later, the boss rings to fix a meeting for sometime that day. “How about now?” says Waleed. So that’s another half-hour before he’s able to concentrate on his smoke-alarms.

I explain that he’s spent too much of the morning in Response Time (reacting to interruptions) and not enough in Control Time (dictating the duration of jobs).
He should have planned for three sessions of half-an-hour each to attend to the main task. When the engineer reported his problem, Waleed should have said “Can I see you in half-an-hour?”, and the same when the boss wanted to meet.

By that time, he would have had a total of ninety minutes’ of proper concentration on his task, instead of just forty.

As you can see, Control Time is something you have to plan for. Because your time will automatically try to control you, unless you actively prevent it.

Learn how pressure hardens into stress  –  with ‘Show Stress Who’s Boss’  –  just one of the Carole Spiers presentations that have decisively changed attitudes and mindsets.

Book Motivational Speaker, BBC Broadcaster and best-selling Author, Carole Spiers in person for your next conference for a high impact, charismatic, rich content presentation on  +44 (0) 20 8954 1593 or email info@carolespiersgroup.co.uk

Or check-out latest professional stress reduction products and services at www.carolespiersgroup.co.uk

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