Motivational Speaker Carole Spiers says … Corporate theft often starts small, and then spirals

Mahmoud did not look like a candidate for stress counselling. But in fact, he was a prime example of failure in managing change and coping with stress. He had been running a good, small hotel in Abu Dhabi, comfortable but not luxurious.

He was proud of the awards that hung in reception, especially Garden of the Year (twice running), and he was regarded as one of the Emirate’s best hotel managers in the 4-star league.

The trouble started when he moved out of his league. A director of one of the big global hotel chains, who placed a high priority on gardens, had noted his achievement in creating such a blaze of colour in the difficult Gulf conditions, and soon Mahmoud was Deputy Manager of one of the big-name hotels in Dubai.

The new atmosphere turned his head. While his old hotel had been small and manageable, this one was huge and bewildering. And the luxury surroundings dazzled and disoriented him. It seemed a different world with different rules.

For example, he just couldn’t believe how easy it was to take home a piece of the finest crockery or bed-linen, undetected. Next, it was carpets and TV’s. Before long, he had furnished his whole house with the hotel’s own property, and regularly had their gourmet foods delivered to his private address.

His arrest came as such a shock that he attempted suicide on the first evening. As well as being a motivational speaker, I used to work on a suicide helpline in the UK, so I was immediately called in to provide specialist expertise.

To me, it gave an insight into Change Management on the small scale – not a change in the shape of an organization, but a change within an individual. With something like the same stress symptoms.

Pressure-proof yourself for optimum performance – with ‘Show Stress Who’s Boss’ – just one of the Carole Spiers speeches that have decisively changed opinions.

Book Motivational Speaker, BBC Broadcaster and best-selling Author, Carole Spiers in person for your next conference for a high impact, charismatic, rich content presentation on: +44 (0) 20 8954 1593 or email:  info@carolespiersgroup.co.uk

Or check-out latest stress reduction products and services at:  www.carolespiersgroup.co.uk  

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Motivational Speaker Carole Spiers says … Appraisal Interviews can reveal hidden talent and help team building

Sneeringly, they called it the school report  –  their annual Appraisal Interview at this prestige lighting firm which insisted on asking clients to award each consultant a number of points out of ten for every single input, including meetings. But one of them, Waheed, came round to seeing the benefit of this points system.

Waheed’s job was to design lighting schemes and then sell them to the client. Somewhere he’d picked up the idea that the presentation was the main thing, and that he should try to look, act, speak and dress in an unconventional style that spelt Creative.

If he did that, even quite an ordinary lighting scheme would be made to look better than it was, and could be charged at a premium price.

So he paid little attention to the schemes themselves  –  just dashed them off quickly and casually, then changed into one of his crazy suits and ties for the big meeting, where the client would be dazzled and certain to eat out of his hand.

But the Appraisal Interview showed that he’d misjudged his own talent. All this detailed research was able to show that his presentations were generally not popular (apparently clients found him irritating), but his lighting schemes were rated very highly indeed.

What he hadn’t realized was that those quick, casual sketches represented brilliantly simple solutions to difficult lighting problems. He was some kind of Picasso of circuitry and optics. And when he was taken off presentations and kept at the drawing-board, his ‘points out of ten’ soared impressively.

Strengthen your powers of argument, assert corporate values  –  with ‘Effective Dialogue Drives Corporate Growth’  –  just one of the Carole Spiers speeches that have decisively changed opinions.

Book this Motivational Speaker, BBC Broadcaster and best-selling Author in person for your next conference for a high impact, charismatic, rich content presentation on  +44 (0) 20 8954 1593 or email info@carolespiersgroup.co.uk

Or check-out latest stress reduction products and services at www.carolespiersgroup.co.uk

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Motivational Speaker Carole Spiers says … Don’t let stress make you careless on the road

The startling rise of almost 50% in road deaths in the first half of this year provoked an announcement by the Traffic and Licensing Department which I found almost as startling. It said that drivers were especially preoccupied with rising prices and responsibilities, at a time when the number of vehicles on the road had risen faster than ever. In other words, it attributed the problem to stress.

As a professional stress consultant, it is normally my job to try and put this message across to officialdom, often with difficulty. Now we have an enlightened civil servant proposing the motion – and readers of Gulf News have been quick to respond with their own views in a lively public correspondence.

To me, these readers’ letters were most revealing. They were written by people experiencing for the first time two things long-familiar to us in the UK – inflation and traffic congestion.

Both of these have a huge potential for raising stress-levels. In both cases, they threaten those ‘fixed points’ by which you take your bearings in life. This can leave you in a permanent state of anxiety, dreading possible further escalation of the problem, as reflected in many of the letters.

The first thing I noticed was a tendency to list a lot of daily preoccupations. One of them quotes “Rent, bank instalments, credit card payments, family maintenance …” Another mentions “Personal loan, car loan, parking fee, house rent …”

This shows inflation as a many-headed monster that can haunt the mind all day and night. (One reader said that his rent was half his salary. Two others said they might have to leave the country.) Clearly this degree of worry can make you less alert at the wheel. Other readers figured-out that traffic congestion makes you late, and therefore more inclined to take risks in order to catch up.

But neither of these actually excuses bad habits on the road. As I pointed out in this column a few months back, it takes emotional maturity to realise that the road is not your private driveway, but a large community on the move.

I couldn’t help wondering whether one or two of these readers might have caused a ‘near miss’ incident on the road, and then gone into denial about their own responsibility – trying to assume some kind of victim status.

At any rate, they should pay heed to those other readers who robustly dismissed these ‘lame excuses’ and reminded us that road-deaths are caused simply by selfish and reckless drivers, who can be found all over the world. But in Dubai, so new to traffic congestion, they feel they can get away with it.

Give your executives a new edge of articulacy – with ‘Effective Dialogue Drives Corporate Growth’ – just one of the Carole Spiers speeches that have decisively changed opinions.

Book this Motivational Speaker, BBC Broadcaster and best-selling Author in person for your next conference for a high impact, charismatic, rich content presentation on: +44 (0) 20 8954 1593 or email: info@carolespiersgroup.co.uk

Or check-out latest stress reduction products and services at: www.carolespiersgroup.co.uk

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Motivational Speaker Carole Spiers says … Take a power-nap for stress relief

His promotion had to be good news. But running two departments was setting up new stress levels for Nanda. He’d never quite seen why he should work such long hours. The monotony of nine-to-five was one thing. Or the strain of crisis-to-crisis, with evenings and weekends wiped out at no notice, was another. Both together seemed wrong. In his new job, he was seriously burning the candle at three ends, and the stress symptoms were starting to show.

When I suggested a power-nap, he thought I couldn’t be serious. He’d never heard of any local employers allowing such a thing. It just wasn’t a Dubai thing to do.

I pointed out that in other hot countries, a siesta was quite normal. Also some top American corporations had studied the work/rest equation in depth, and concluded that a 20-minute sleep in mid-afternoon can improve the memory, reverse information overload, improve cell-repair and heart function, and boost circulation by raising the feet in line with the heart.

But that 20-minute limit is necessary. Beyond it, you are into deep sleep, from which you will emerge in a groggy state. By coincidence, 20 minutes is also the time it takes for caffeine to stimulate your concentration. So a cup of coffee immediately before nodding-off should cause you to wake up in a perfectly alert condition!

One sleep consultant has also declared that a short afternoon sleep can reduce stress-levels by enabling the mind to reset itself like a computer re-booting. According to him, a five-minute sleep is the equivalent of 20 minutes of night-sleep.

Well, it was a bit different from my usual stress relief tips. But Nanda used an empty office with blacked-out windows, and experimented with power-naps for a fortnight. And he had to agree that his concentration had improved, along with his general disposition. It’s too early to say whether power-naps will become official company policy. But he is certainly recommending the same thing to his colleagues in the wake of his successful experiment.

Maximise your professional presence  –  with ‘How to Deliver High Impact Presentations!’  –  just one of the Carole Spiers speeches that have decisively changed opinions.

Book this Motivational Speaker, BBC Broadcaster and best-selling Author in person for your next conference for a high impact, charismatic, rich content presentation on:  +44 (0) 20 8954 1593  or email:  info@carolespiersgroup.co.uk

Or check-out latest stress reduction products and services at: www.carolespiersgroup.co.uk

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