Overcoming Stressors Specific to Family Businesses

Customised Coaching, Mediation, Counselling and Training Programmes
devised in close liaison with the client by CEO Carole Spiers in person

How to Manage Roles and Improve Communications Within the Family-Managed Work Environment

• Finding the solution to long-running resentments
• Detecting the everyday pressures that can harden into stress
• Harmonising between different branches of the family
• Training for effective business ownership and leadership

Among the Professional Tools and Strategies Utilised on Behalf of Blue-Chip Corporations Internationally

• Mediation
  Crucial role of the outsider in resolving conflict
• Mentoring
  Supportive and advisory link between generations
• Communication Skills
  'Active Listening' techniques to stimulate dialogue
• Stress Management Training & Consultancy
  Proven Stress Management Strategies and Solutions
• High Performance Executive Coaching
  Identifying the self-limiting beliefs that inhibit full potential
• Personal Development Agenda
  Encouraging a culture of empowerment and training

Identifying The Challenges & Providing the Solutions …

In family business, the benefits of loyalty, security and continuity can be nullified by personal conflict, resentment and control issues. Working with family all day and living with them in the community can create a claustrophobic environment which, without professional help, can lead to poor health and performance.

• Change Management
  At times, a business has to make crucial decisions about its future. It is critical that the whole family feels involved in this to ensure strength and unity. These times can be testing on different generations' ideas and values as they wrestle between the tried and tested and new innovations.
• Family Diplomacy
  When different branches of the family are working under one roof, certain measues are needed to build a harmonious and effective team striving for the corporate good. Specialist guidance on respect and relationship-building in business is the subject of formal training and counselling.
• Role Identity
  Being a relative can lead to a clash of loyalties and confusion of identities, especially over promotions, retirement, succession planning, and the necessary adapting of patriarchal traditions. You can ease these tensions by working towards clear roles and responsibilities with effective verbal and non-verbal communication.
• Being a Good Owner
  Proprietorship is a more active and demanding role than it may look. It requires high credibility and tact, for successful partnerships with other professionals, both within the family circle and beyond it. To measure up to it, candidiates need personal development training, in order to master the essential boardroom skills such as reading a situation, managing people, facilitating a meeting and efficient time allocation.