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… watch out for that meaningless word
In the stress management and occupational health field, you sometimes detect one particular word, repeated too often like an alarm-signal, that reveals a stress-factor that needs to be dealt with. And one word that I always hear too often in a crisis is the word 'indispensable'.
It just seems to be part of the vocabulary of emergencies. Let's say a department is having to consider redundancy. A lot of the more responsible and dependable employees start to believe that they are indispensable. They cannot imagine the department surviving without them. Sometimes an unscrupulous employer may try to coax more work out of them by making this flattering suggestion. But more often, it is self-induced - an odd mix of vanity, loyalty and serious delusion. The feeling of indispensability has quite a lot to do with the psychological 'need to be needed', and this unfortunately shows up in many lesser talents who are not particularly essential to the operation.
Wise managers have always declared that nobody is indispensable, and it is worth taking their wisdom on board. The notion of indispensability comes from a tunnel vision of the situation, which ought to be discouraged. At these times, you need more imagination, not less - able to countenance radical shifts in custom and practice, or as we often put it in the UK, 'thinking the unthinkable'.
If you're the one who can view problems with suitable detachment, let go of the baggage, and apply creative imagination in finding a solution, then you may at least become a little less dispensable than before.
Key points about indispensability
- Recessions and staff-cuts encourage notions of indispensability
- Wise managers refuse to recognise the indispensable worker
- You need to escape tunnel vision and seek creative solutions
Another key insight from Carole Spiers, International Authority on Executive Stress,
Motivational Speaker and Gulf News
Columnist.
Book Carole Spiers for a charismatic, high-impact presentation on proven stress management and organisational change strategies. Tel: +44 (0)20 8954 1593 or email info@carolespiersgroup.co.uk
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