How You Can Introduce & Support
A Mental Health First Aid Team

Tools, Guides & Training Programmes For Your Organisation & Employees

How To Introduce A Mental Health First Aid Team

How To Maintain & Support A Mental Health First Aid Team

Introduce A Mental Health First Aid Team

With the current pandemic and employees working from both home and in the workplace, now, more than ever before, organisations need to provide psychological support to their employees.

Download Your Toolkit and Receive:

  1. A Guide on How to Introduce a Mental Health First Aid Team into the Workplace
  2. Mental Health First Aid England Half-day Online Course Outline
  3. Mental Health First Aid England Two-day Online Course Outline
  4. A Free Half-hour On-line Help Session with expert Carole Spiers

The half-day Mental Health Awareness Programme is a great way to help your employees become more aware of mental health issues and its impact on individuals.

The MHFA England 2-day training course can now be delivered online through a mix of learning and individual live sessions.

All our mental health programme are delivered by instructors who are approved by the Royal Society of Public Health.

Support Your Mental Health First Aid Team Remotely

As Mental Health First Aiders are not professional counsellors or therapists, we recommend that they receive the same level of professional support, supervision, and refresher training as all others working in a safeguarding role. This would ensure the health and wellbeing of the team and that the company is demonstrating its duty of care with due diligence.

We can:

  • Train your employees remotely to take on the supervisory role
  • Provide our own in-house supervisors to work with your team, remotely
  • Deliver on-line refresher training to enable a broadening of competence and knowledge

Download Your Free Toolkit and Receive:

  1. A Guide to Support your Mental Health First Aid Team in your Workplace
  2. How to Communicate Effectively using Phone And Online
  3. A Free Half-hour On-line Help Session with expert Carole Spiers

Communication Skills Programme for Your Remote Mental Health First Aid Team

This remote training programme is designed to improve your Mental Health First Aid Team’s communications skills. With the Covid-19 outbreak, mental health support for employees who are working remotely is going to be more important than ever. Interacting with someone by phone or video is a very different skillset to having a face-to-face conversation.

We can train your team to be sensitive and listen to not only what has been said but also what has not been said.

Our remote, 3-hour interactive training programme includes the following topics:

  • Questioning without being intrusive
  • Being sensitive to confidentiality issues
  • How to be an attentive listener
  • What to say / what not to say
  • How to ask the right questions
  • Controlling your tone of voice and managing silence
  • Recognising boundaries and knowing when to refer onwards
  • The importance of supervision
  • Your own personal wellbeing

Remote Supervision for the Mental Health First Aider

A regular supervision group led by a trained supervisor / clinician should be mandatory for all Mental Health First Aiders and the frequency would be determined internally. It needs to be in place to safeguard the health and wellbeing of each Mental Health First Aider and the employee to ensure that any ethical and support issues are addressed and that the organisation is demonstrating due diligence.

Remote Refresher Training for the Mental Health First Aider

Continuing Professional Development ensures that Mental Health First Aiders maintain and improve the skills they need in order to deliver a professional service to the employees they support. Refresher training enables a broadening of competence and knowledge to ensure that the Mental Health First Aider has the capacity to practice safely, effectively and ethically within their evolving scope of practice.

Get Expert Help from Carole Spiers

Carole Spiers founded one of the original First Contact Listening teams 20 years ago in the UK. Carole was a Samaritan for over 21 years and was also was appointed as an Expert Witness to the UK Courts on the subject of stress risk assessment.

Her experience will be invaluable to you if you want to establish, maintain and support your MHFA team.

Learn what to do, and how to do it.

Call: +44 (0) 208 954 1593

Email: [email protected]

Download Your Free Toolkit

How To Introduce A Mental Health First Aid Team into the Workplace

For those who don’t have Mental Health First Aiders.

How To Support & Maintain Your Mental Health First Aid Team Remotely

For those who already have Mental Health First Aiders.