How You Can Introduce & Support
A Mental Health First Aid Team

Tools, Guides & Training Programmes For Your Organisation & Employees

How To Introduce A Mental Health First Aid Team

How To Maintain & Support A Mental Health First Aid Team

Introduce A Mental Health First Aid Team

With employees working across home, office and hybrid environments, clear communication and psychological support are essential to building resilience, connection and performance.

Download Your Toolkit and Receive:

  1. A Guide on How to Introduce a Mental Health First Aid Team into the Workplace
  2. Mental Health First Aid England Half-day Online Course Outline
  3. Mental Health First Aid England Two-day Online Course Outline
  4. A Free Half-hour On-line Help Session with expert Carole Spiers

The half-day Mental Health Awareness Programme is a great way to help your employees become more aware of mental health issues and its impact on individuals.

The MHFA England 2-day training course can now be delivered online through a mix of learning and individual live sessions.

All our mental health programme are delivered by instructors who are approved by the Royal Society of Public Health.

Or Call: + 44 (0) 208 954 1593

Support Your Mental Health First Aid Team Remotely

As Mental Health First Aiders are not professional counsellors or therapists, we recommend that they receive the same level of professional support, supervision, and refresher training as all others working in a safeguarding role. This would ensure the health and wellbeing of the team and that the company is demonstrating its duty of care with due diligence.

We can:

  • Train your employees remotely to take on the supervisory role
  • Provide our own in-house supervisors to work with your team, remotely
  • Deliver on-line refresher training to enable a broadening of competence and knowledge

Download Your Free Toolkit and Receive:

  1. A Guide to Support your Mental Health First Aid Team in your Workplace
  2. How to Communicate Effectively using Phone And Online
  3. A Free Half-hour On-line Help Session with expert Carole Spiers

Or Call: + 44 (0) 208 954 1593

Communication Skills Programme for Your Remote Mental Health First Aid Team

This remote training programme strengthens the communication skills of your Mental Health First Aid Team. As employees work across remote and hybrid environments, sensitive support by phone or video is increasingly important and requires a different approach from face-to-face conversations.

We can train your team to listen with confidence and sensitivity, recognising not only what is said, but also what may be left unsaid.

Our remote, 3-hour interactive training programme includes the following topics:

  • Questioning without being intrusive
  • Being sensitive to confidentiality issues
  • How to be an attentive listener
  • What to say / what not to say
  • How to ask the right questions
  • Controlling your tone of voice and managing silence
  • Recognising boundaries and knowing when to refer onwards
  • The importance of supervision
  • Your own personal wellbeing

Call: + 44 (0) 208 954 1593

Remote Supervision for the Mental Health First Aider

A regular supervision group led by a trained supervisor / clinician should be mandatory for all Mental Health First Aiders and the frequency would be determined internally. It needs to be in place to safeguard the health and wellbeing of each Mental Health First Aider and the employee to ensure that any ethical and support issues are addressed and that the organisation is demonstrating due diligence.

DOWNLOAD TOOLKIT

Remote Refresher Training for the Mental Health First Aider

Continuing Professional Development ensures that Mental Health First Aiders maintain and improve the skills they need in order to deliver a professional service to the employees they support. Refresher training enables a broadening of competence and knowledge to ensure that the Mental Health First Aider has the capacity to practice safely, effectively and ethically within their evolving scope of practice.

DOWNLOAD TOOLKIT

Get Expert Help from Carole Spiers MBE

Carole Spiers founded one of the UK’s original First Contact Listening teams over 20 years ago. She was a Samaritan for more than 21 years and has served as an Expert Witness to the UK Courts on stress risk assessment.

Her extensive experience can help your organisation establish, maintain and support an effective MHFA team, ensuring your people receive the right guidance, structure and support.

Learn what to do, and how to do it.

Call: +44 (0) 208 954 1593

Email: info@carolespiersgroup.co.uk

Download Your Free Toolkit

How To Introduce A Mental Health First Aid Team into the Workplace

For those who don’t have Mental Health First Aiders.

How To Support & Maintain Your Mental Health First Aid Team Remotely

For those who already have Mental Health First Aiders.