The terrifying plane crash over the Hudson in downtown New York has been attributed to an air traffic controller talking on his mobile while on duty. This represents an extreme case of a common condition – inattention due to the intrusion of mobile calls, nearly always trivial.
Certain shops and offices have already banned the use of mobiles as unprofessional bad manners that raise stress-levels in the other person. The recent tragedy shows how unprofessionalism can cost lives.
Can you truly say that you never speak on your phone when it is not hands free in the car?
Find out more about these and many other aspects of stress management at [email protected]. Tel: +44 (0) 20 8954 1593 www.carolespiersgroup.co.uk
