Resilient people. We often stand back and wonder how they always seem to bounce back from adversity and keep going when others fall at the first hurdle. This is because, when faced with failure, they know how to take the lesson and turn it into a positive. Such leaders are committed to what they do – they have a clear sense of purpose – their ‘why’ for life. Resilient leaders develop a robust attitude in the face of non-stop demands and tap into practical ways to enhance focus, mental agility and individual toughness. That’s why we admire them.
Confront workplace bullying & harassment now!
Learn proven strategies on how to tackle workplace bullying and harassment. Discover why it thrives and the various types of overt and covert behaviours.
We are living in a changing world in which uncertainty is endemic and where there is an imperative for leaders to be visible, available and above all to be able to communicate openly with their workforce. It is during these times that it is vital for you to be able to oﬀer your teams a focus that is clear and an anchor that is strong. Organisational change can range from a simple process to a major strategic policy review. Whatever it is, there will be a need for strong leadership that will be an exemplar of determined action that motivates the workforce.
Anger Management & Conflict Resolution
Do you: Have to manage emotional and volatile staff? · Have to deal with angry customers?
Your Free Communication Skills ebook!
- Are you a Manager who is sometimes lost for words?
- Are there times when you actually say the wrong thing and make a difficult situation worse?
- As an HR professional, do you know what to say in a crisis situation?
If you have answered ‘yes’ to any of these questions, then this Free Communication Skills ebook is just right for you.
Not just seconds, but time itself!
If you have perfected the art of ‘crisis management’ and not ‘managing your time,’ then use the proven tips and simple strategies in this book will take you from ‘crisis mode’ to ‘management mode’!
The do’s and don’ts to avoid stress
This book is for everyone – from an individual who needs to effectively manage their own stress to a manager who has to deal quickly with any stress-related problems at work.
The Ultimate Stress Management Resource for Trainers, HR Professionals and Managers
Workplace Stress is Today’s Topic …
So it Needs Today’s Training Toolkit.
Stress Management techniques deserve a new priority in your training portfolio.
So order this authoritative toolkit by Carole Spiers, industry expert on stress.
Designed for Trainers, HR professionals and Managers.
Prepare your organisation to manage an emergency
Any employee who has been involved in a traumatic incident may experience post-trauma stress. Find out what an organisation needs to do for the wellbeing of their staff in the aftermath of a crisis.