The way we respond to stress and the way we should manage stress can differ between males and females.
Social Media, with their user-generated content, is the biggest data revolution since printing. But it can set up workplace stress through addiction to sites and thoughtless copying-in of material.
The stress and anxiety of a call-centre requires a high degree of Emotional Intelligence – correct reading of people and situations. There are established drills for defusing customers’ anger and improving relations.
Bottling-up your grievances at work causes stress and anxiety. Now research proves decisively that it causes heart disease. The chance to log your problems in a formal report is an important key to a healthy workplace.
The recent shutdown was a small version of a world crisis, for which we need to be prepared. Such rapid corporate change would require the immediate application of many forms of stress management training